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Q |
Ok, I am intrigued. Tell me how AlterNetRides works? |
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A |
AlterNetRides is as simple as 1-2-3.
1 - Become a Member
2 - Set up your ride
3 - Find someone to rideshare with!
The entire process takes only a few minutes and
you can be on your way to saving yourself time, money and hassles.
To become a member requires the selection of a
login id, password and one page of basic information.
A valid email address is the only real requirement
to use AlterNetRides. But don't worry, we protect your privacy at
all times. You email is not shown to others.
AlterNetRides uses a "blind email" feature that enables members contact
each other without revealing email addresses.
If you have pre-selected your destination, you
will automatically be taken to the "Set Up A Ride" page. Once you
complete this one page, most of which is pre-filled, you are immediately
taken to the list of others wanting to rideshare to your destination.
It's fast, simple and works!
When you find someone
who is a potential match, click on the
"Possible Match/Email!" button on the Ride Information
page. You are given the option to send an email to that person and
both rides are "flagged" as having a "Possible Match". When an account is marked, a new button appears
on the Member Information page that will list all "Possible
Match" rides.
After you have made
arrangements with another rider, return and change the status of your
ride to "Matched! Found a Ride!". This is
important because it is how you remove yourself from the list of
riders to a location. Otherwise, you will continue to get
emails and/or phone calls from others looking for someone to ride with.
If you have a van or simply want to find a 3rd or 4th person to
rideshare with, you are given the option to leave your ride available
for others to find.
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Q |
What about my privacy?
Do you display my personal information to anyone who comes along? |
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A |
No. First off, AlterNetRides
never displays your last name or personal address to others. What we show to others is
your zip code, the city/town and state where you live and something we
call your "Pick Up Spot". Your "Pick Up Spot" is a way of giving
others an idea of where you are starting from. Perhaps it's the
cross street near your home or a train station. It could be that
you DO want to be picked up from your home, but it is left to you to
disclose your personal address after you have spoken to a potential
rider and feel comfortable with them. We also allow you to control
what phone numbers and if your email address is displayed. Additionally,
we allow you to use a different name that others see. And, in
fact, you don't have to disclose ANY contact information by means
of our "blind email" feature that allows you to contact another without
using your own email address. |
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Q |
Ok... but how do I know if
it's safe? What assurances do you make about the people that use
AlterNetRides? |
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A |
First off, we want to make it crystal clear:
we make absolutely NO assurances
about the people that use AlterNetRides.
This is, in effect, no different than placing an ad in a newspaper.
We do
NOT verify any
of the information.
You are responsible for your own safety.
That said, we believe a few common sense steps can
do much to insure your safety. When you find a match, make sure
you: 1) get their full name and address, 2) verify where they
work, 3) make sure their driver's license and auto insurance are valid,
4) ask for referrals, 5) meet in person if possible before commuting
together for the first time.
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Q |
What happens when I go through
all this trouble and there isn't anyone who is a match for me? |
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A |
The simple answer is... you wait. You still
have to make that commute anyway, don't you? Once you've set your
ride up, it's there... waiting for someone else to come along that is
traveling to the same place from your general area. It might be a
few days, or months later, but one day, you may find an email waiting
for you notifying you of a potential match. You can also check back and do a search to see if
anyone has joined that you think is a potential match at anytime.
We do purge rides that have had no activity for more than 6 months.
Before we do, we sent you an email notifying you that your ride is about
to be purged and provide you with a link in the email where you can
return and "renew" your ride for an additional 6 months. |
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Q |
What if I search for my
destination and don't find anyone. Is there any way to broaden my
search to include places NEAR where I am going? |
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A |
YES! AlterNetRides allows
you to broaden your search for any location in the same zip code or even
anywhere in the same city as your
destination! It may be you find no one traveling to your
destination, but there is someone commuting to someplace nearby that you
can make arrangements with! |
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Q |
I heard about this web site
from a friend who's using it, but I don't find my destination when I use
your List Rides function. How can I get my destination
listed? |
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A |
AlterNetRides is
designed so that locations can be set up in our database as
destinations. For example: a large business park; hospitals;
schools; colleges, etc.
You may use the
Contact Us function to email us suggested new locations.
There is a subscription fee for locations. However, ALL zip codes
are loaded into our database and rides can be set up to any zip code. |
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Q |
What if I need more than one ride? Maybe one
for my wife and one for me? We travel to different places and have
different schedules? |
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A |
AlterNetRides allows you to have as many rides set up as you want. |
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Q |
What happens if my ride
ends? Maybe the other person changes jobs and doesn't commute to
the same place. |
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A |
AlterNetRides makes it easy.
Simply login and change the status of your ride to "Open" and you will
automatically be made "available" for any other riders. You can
immediately search to see if there is anyone else you could commute
with. |
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Q |
What if I wanted to commute
with more than one person? I want to really save on gas and
driving so I want 3 or 4 people in the car! |
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A |
We applaud your spirit and make it easy. AlterNetRides
allows you to find a match and still be available for others to find
you. When you change the status of your ride to "Matched", you
will be asked if you wish to leave your ride "Open" for others to find. |
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Q |
What's the difference between "Commute" trips and
"One Time" trips that I see in the List Rides function? |
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A |
AlterNetRides
is designed so that it can be used for both daily commuting and one time
trips. When a ride is set up, there is a field called "Frequency"
that must be set to "Weekdays" or "One Time" or "Mondays" or "Tuesdays",
etc.
"One Time" trips require a date range be entered
when the ride is set up. After all, if you are hoping to find
someone to help drive home for the Christmas holidays, you wouldn't want
your trip still posted in July, would you? When a "One Time" ride
is set up, once the dates entered have passed, your ride is
automatically withdrawn. Also, with a "One Time" trip, AlterNetRides
automatically widens your search for anyone else who has set up a "One
Time" trip to anywhere in the same city.
With "Commute" trips (any ride that uses any
"Frequency" except "One Time" we start off narrowing the search
specifically to the location you selected. That may be a zip code
or a specific location. You have the option to widen your search
to include anyone traveling to anywhere in the same city.
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Q |
I no longer wish to be a member. How do I
remove myself? |
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A |
In the event you
wish to removed your membership from AlterNetRides simply return to
AlterNetRides, login and click on the Change Member Info button.
This will take you to the page where you can change the "Status" of your
membership to "Delete". You will need to confirm your decision to
delete yourself but then your membership will be deleted automatically. |